Frequently Asked Questions

We run our riding days all year round but have a Spring/Summer & Autumn/Winter timetable.

Spring/Summer riding sessions take place on Tuesdays, Wednesdays, Saturdays & Sundays and our Autumn/Winter riding sessions are run on three days of the week only, taking place on Tuesdays, Wednesdays and Saturdays.   

Please check the 'Sessions' section of this website to show active dates on the website via the booking buttons. 

You can call us during the hours of 9.30am - 5.30pm with any queries or booking requests.  Emails and booking requests via the website can be sent 24/7 and we aim to respond within 24 hours. We are closed Mondays.

We run experience days from age 9 years old and upwards. Our day packages are primarily aimed at adults.  We assume that teenagers of around 14-15 years old and of a height of 5ft-5in tall should be able to ride our adult bikes.  If smaller or less able riders need a smaller bike, then they can use one of our teenager bikes.

For safety and insurance reasons, we have to assume that all visitors are beginners - we cannot take anyone at their word about how experienced or good a rider they are.  Road bike riders especially need to become familiar with Off-Road skills as the riding technique is very different. This is also needed for us to assess the skill level of existing riders to see what level of riding they are at.

We accept that the nature of off-road riding will cause accidental minor damage to the bikes.  However, if major damage is caused or you have been advised to moderate your speed or correct your riding technique but you ignore that advice and crash the bike, then you will be required to pay for the resulting damage.

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As the name suggests, The Mx Factory offroad school is a dirtbike Experience centre and motocross training school teaching basic core skills right the way through to advanced elite offroad racing skills. Our track is designed to be easy to ride but still technically challenging as one's confidence and speed increases.  There are NO racing events at the Mx Factory though we may occasionally run time-trials i.e timed laps.

YES.  We offer bespoke training in our motocross and development training sessions and also our track is open regularly to the public on selected Saturdays for open practice sessions. Please check out our social media for latest updates.

It would be an advantage – though not essential.  However, we do require that participants can ride a bicycle (without stabilisers and be confident on a bicycle!)

No, unless it is extreme weather that would be dangerous, we teach, ride and hire bikes no matter what the weather is doing.  You should also dress appropriately for the weather conditions on the day (see below).  Riding off-road is about learning to mentally and physically deal with all types of riding conditions.

Yes - you can see the general content of the disclaimer here.

As part of the training classes and bike hire, we provide the main safety equipment of Helmets, Boots, Gloves, Goggles & Chest protection.  We request that you wear hard-wearing, loose-fitting clothes such as jeans and sweatshirt.  We also advise a fairly thick pair of socks (such as sports socks) to wear with the boots.  Please check what the weather forecast is for Postcode BA8 0TN and always anticipate the worst weather - so wear suitable clothing and bring a spare set in case you get wet or covered in mud!

No, we do not provide any shower facilities.

Yes, please make sure you park within the marked parking area to maximise the number of cars we can accommodate in our car park.

Spectators are allowed, but must not walk around the course or perimeter of the track as this is potentially dangerous and distracting for riders – visitors must stay in the briefing area. PETS such as dogs can be brought onto the site but must be kept on leads for safety reasons.

We do all we can to minimise the risk of injury, though off-road motorcycling can be hazardous and accidents can happen.  Our Instructors are trained in First Aid so immediate assistance can be provided.  However, if further medical assistance is required, a paramedic can be called and advise if further treatment is necessary.